Responsible Gambling

Resources and support for safe, enjoyable wagering.

REMEMBER, IT'S JUST A GAME

We at Western Regional Off-Track Betting Corporation (WROTBC), Batavia Downs Gaming, and BataviaBets (collectively known as WROTBC) have a moral, social, and business responsibility to promote responsible gaming and to strictly enforce the minimum legal wagering age.

In furtherance of this responsibility, WROTBC participates in the New York State Self-Exclusion Program.

The New York State Self-Exclusion Program allows guests who may have a gambling problem, or who have any reason to voluntarily request exclusion, to prohibit themselves from participating in any activities at any gaming facility or entity licensed, permitted, or registered by the New York State Gaming Commission.

By completing the appropriate forms, guests will be banned from all activities at these gaming facilities, including:

  • Casinos
  • Horse racing
  • Off-track betting
  • Video lottery gaming
  • Interactive fantasy sports activities in New York State

This exclusion is pursuant to Sections 4044.2, 4123.2, 4411.2, and 5117.6, and Part 5326 of Title 9 of the Official Compilation of Codes, Rules and Regulations of the State of New York.

Individuals on the Self-Exclusion List are prohibited from:

  • Collecting any winnings
  • Recovering any losses
  • Receiving complimentary services
  • Participating in Player's Club promotions

If you feel that you have a gambling problem and need assistance, we can help. Additional assistance is available from the Office of Alcoholism and Substance Abuse Services (OASAS) by calling 1-877-8-HOPENY.


THE NEW YORK STATE SELF-EXCLUSION PROGRAM

What Is the Self-Exclusion Program?

The Self-Exclusion Program was established to allow individuals who may have a gambling problem to voluntarily exclude themselves from wagering activities.

Please note:

  • Family members cannot place another family member on the Self-Exclusion List.
  • Placement on the list is entirely voluntary.

Participants will be banned from gaming activities at:

  • Horse racing facilities
  • Off-track betting locations
  • Video gaming facilities
  • Commercial gaming facilities
  • Interactive fantasy sports activities throughout New York State

Self-excluded guests are also prohibited from:

  • Collecting winnings
  • Recovering losses
  • Receiving complimentary services
  • Participating in promotions

How Do I Get Placed on the Self-Exclusion List?

You may obtain information and an application using one of the following methods:

  • Click HERE for a Self-Exclusion Form.
  • Contact the Security Department at Batavia Downs Gaming at (585) 343-3750, Ext. 6296.
  • Visit Batavia Downs Gaming in person.
Batavia Downs Gaming
8315 Park Road
Batavia, NY 14020

Required Identification

You must complete the Self-Exclusion Form in its entirety and provide identification that includes:

  • Your signature
  • Either a photograph or a physical description

Can I Mail Back the Completed Form?

Yes. If submitting the form by mail, it must be notarized.

Mail completed forms to:
Batavia Downs Gaming
Attn: Security Department
8315 Park Road
Batavia, NY 14020

What Happens If I Return to a Gaming Facility After Self-Excluding?

  • You will be asked to leave immediately.
  • Failure to leave may result in arrest for trespassing.
  • Any winnings or losses may be subject to forfeiture.

How Long Will I Be on the Self-Exclusion List?

You may choose one of the following minimum exclusion periods:

  • 1 year
  • 3 years
  • 5 years

After your selected exclusion period has expired, you may request reinstatement of your gaming privileges.


For More Information

  • Batavia Downs Gaming Security Department: (585) 343-3750, Ext. 6296
  • Gamblers Anonymous: 1-213-386-8789
  • OASAS: 1-877-8-HOPENY
  • National Council on Problem Gambling: 1-800-522-4700